For us that want to naively believe there is an agreed-upon process to get to an outcome:
There is no process, there is only people following their strategies to get their own needs met.
Any process in place is secondary to that at best and at worst, twisted to fit their needs. Survival needs come first - ego, status, position, and self-belief.
There is kindness to yourself and others in keeping this in mind when next an Obvious Thing is not happening.